Privacy Policy
Last update: 22 Juni 2026
The website www.visiniaga.com is owned by PT. Visiniaga Mitra Kreasindo ("Visiniaga", "we", "us"), which will be the controller of your personal data.
We have adopted this Privacy Policy, which determines how we are processing the information collected by www.visiniaga.com, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using www.visiniaga.com website.
We take care of your personal data and undertake to guarantee its confidentiality and security.
Personal information we collect:
When you visit www.visiniaga.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as "Device Information." Moreover, we may collect the personal data you provide to us (including but not limited to name, surname, organization, job title, email, and telephone number) when you fill in a form on our website or a lead form shown within our advertisements on platforms such as Google and Meta (Facebook/Instagram), in order to respond to your request.
Why do we process your data?
Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.
You can visit the website without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website's features, receive our newsletter, or provide other details by filling in a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, and telephone number. We also use the contact details you submit through our website or advertising forms to contact you about consultations, quotes, and the products and services you have expressed interest in. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website's features. Users who are uncertain about what information is mandatory are welcome to contact us via [email protected].
Your rights:
If you are an Indonesian resident, under the Personal Data Protection Law (Law No. 27 of 2022, "UU PDP") you have the following rights related to your personal data:
- The right to be informed and to an explanation about the processing of your data.
- The right of access.
- The right to rectification.
- The right to erasure.
- The right to withdraw consent.
- The right to restrict processing.
- The right to data portability.
- The right to object.
- The right to file a complaint and seek redress.
If you are a European resident, you also have the corresponding rights under the GDPR (information, access, rectification, erasure, restriction, data portability, objection, and rights related to automated decision-making and profiling).
If you would like to exercise this right, please contact us through the contact information below.
Some of our service providers (such as Google and Meta) may process data on servers located outside Indonesia. Where this happens, we take reasonable steps to keep your data secure and handled in accordance with this Policy and applicable law.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.
Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.
Information security:
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Legal disclosure:
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Contact information:
If you wish to contact us to learn more about this policy or inquiry about any issues relating to your individual rights and personal information, you may send an email to [email protected] .